All Sales Final – Non-Returnable Medical Device Policy
1. All Sales Final
All purchases of medical devices are final. Once a product has been shipped, it cannot be returned, refunded, or exchanged under any circumstances, except as explicitly stated in the Defective Product section below. This policy ensures compliance with federal regulations and patient safety standards.
2. FDA Regulatory Compliance
Medical devices are classified and regulated under the U.S. Food and Drug Administration (FDA) guidelines. To maintain compliance with 21 CFR Part 820 (Quality System Regulation) and other applicable regulations, once a medical device has been distributed, it cannot be restocked or resold. This protects product integrity, prevents contamination, and ensures patient safety.
3. Customer Responsibility
Before completing a purchase, customers must:
- Verify product specifications, quantities, and compatibility for intended use.
- Confirm that the purchase complies with all applicable local, state, and federal regulations regarding the handling and use of medical devices.
4. Defective or Damaged Products
Please refer to the Minnesota Medical Technologies Corporation Damaged Product Policy for instructions on how to handle this issue.
5. Legal Disclaimer and Limitation of Liability
- By purchasing, you acknowledge and agree that medical devices are sold “as-is” without return rights, except as required by law.
- Our company is not liable for misuse, off-label use, or failure to follow the manufacturer’s instructions for use.
- Purchaser assumes all responsibility for proper installation, maintenance, and operation of the device in accordance with applicable medical standards and laws.
- To the fullest extent permitted by law, the seller disclaims any liability for indirect, incidental, or consequential damages related to the sale, use, or performance of the product.
6. Acceptance of Terms
Completion of any order constitutes the customer’s agreement to this All Sales Final / Non-Returnable Medical Device Policy and acknowledgment of FDA compliance requirements.